Shipping Policy
Sustainable Manufacturing
As a sustainable fashion brand, we make some of our clothes to order, to reduce waste. Due to this process, it may take a few days for your order to be ready. After payment, you can expect to receive your order within 14 business days. To calculate the shipping fee, please enter your address at checkout. You will then receive the exact amount for your shipment.
World Wide Shipping
We are pleased to offer worldwide shipping through our trusted partner, DHL Express. Please find important details regarding shipping below:
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Shipping Carrier: We exclusively ship with DHL Express worldwide.
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Shipping Time and Cost: The shipping time and cost vary based on your location. For most destinations DHL offers 2-3 Business Days as a standard time to deliver, however some exceptions may occur. You can check the exact details during the checkout process.
For Local Orders in Romania we offer shipping through our partner, Fan Curier.
EU Orders
EU orders benefit from a streamlined process:
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Import Duties and Customs Fees: All applicable import duties and customs fees are included in the price.
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VAT Rates: VAT rates are determined based on the rate of your home country, which you use as a shipping address.
Orders Outside EU
For destinations outside the EU, please be aware of the following:
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Tax Exclusion: Orders to the USA, UK, and all other destinations outside of the EU do not include tax.
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Import Duties and Customs Fees: Your order may be subject to import duties and customs fees upon delivery. These fees are collected by your local governments and agencies. For specific information, we recommend contacting your local customs office.
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Responsibility for Fees: Please note that you will be responsible for customs duties and fees when receiving or returning products. Unfortunately, we are unable to cover or refund these costs, as these are out of our control.
Reach out with your questions
If you have any further questions or need assistance, feel free to contact us for support.
